This privacy policy has been created to serve those concerned about how their 'Personally Identifiable Information' (PII) is used online. As defined by Canadian privacy law and information security standards, PII is information that can be used on its own or with other information to identify, contact, or locate a single person or to identify an individual in context. Please read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your PII by our website.
What Personal Information Do We Collect?
When you interact with our site, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to enhance your experience.
When Do We Collect Information?
When you register on our site, subscribe to a newsletter, fill out a form, or enter information on our site, we collect information from you.
How Do We Use Your Information?
We may use the information we collect from you in the following ways:
- To personalize your experience and deliver the type of content and product offerings you are most interested in.
- To administer a contest, promotion, survey, or other site feature.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products.
- To follow up with you after correspondence (live chat, email, or phone inquiries).
How Do We Protect Your Information?
Our website is regularly scanned for security vulnerabilities to ensure your visit is as safe as possible. We use regular Malware Scanning.
Your personal information is stored in secured networks. It is only accessible by a limited number of persons with special access rights to such systems and who must keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement various security measures when users place orders, enter, submit, or access their information to maintain the safety of their personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Do We Use 'Cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow), enabling the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, cookies help us remember and process the items in our shopping cart. They also help us understand your preferences based on previous or current site activity, enabling us to provide improved services. We also use cookies to compile aggregate data about site traffic and interaction to offer better site experiences and tools in the future.
We use cookies to:
- Understand and save user preferences for future visits.
- Keep track of advertisements.
You can have your computer warn you each time a cookie is being sent or turn off all cookies. You do this through your browser settings. Since browsers are a little different, look at your browser's Help Menu to learn how to modify your cookies.
If users disable cookies in their browser:
Some features that make your site experience more efficient may not function properly.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer your PII to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when its release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-Party Links
We do not include or offer third-party products or services on our website.
Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users. [Google Advertising Principles](https://support.google.com/adwordspolicy/answer/1316548?hl=en)
We use Google AdSense Advertising on our website.
As a third-party vendor, Google uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt out of using the DART cookie by visiting the Google Ad and Content Network privacy policy.
We have implemented the following:
- Remarketing with Google AdSense
- Google Display Network Impression Reporting
- DoubleClick Platform Integration
We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.
Opting Out:
Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt-out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add-on.
Changes to This Privacy Policy
We will notify you of any changes to this privacy policy on our Privacy Policy Page. You can change your personal information by emailing us or by logging in to your account.
How Does Our Site Handle Do Not Track Signals?
We honour Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does Our Site Allow Third-Party Behavioural Tracking?
Yes, we allow third-party behavioural tracking.
COPPA (Children Online Privacy Protection Act)
We do not specifically market to children under 13 years old. We do not let third parties, including ad networks or plug-ins, collect PII from children under 13.
Fair Information Practices
To be in line with Fair Information Practices, we will take the following responsive action should a data breach occur:
- We will notify you via email within 30 days.
We also agree to the Individual Redress Principle, which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires that individuals have enforceable rights against data users and recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN-SPAM Act
We collect your email address to:
- Send information, respond to inquiries, and/or other requests or questions.
- Process orders and send information and updates about orders.
- Send you additional information related to your product and/or service.
- Market to our mailing list or continue sending emails to our clients after the original transaction.
To be in accordance with CAN-SPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance if one is used.
- Honour opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us at [email protected] or follow the instructions at the bottom of each email, and we will promptly remove you from ALL correspondence.
Contacting Us
If you have any questions regarding this privacy policy, please contact us using the information below.
Hyperweb
2192 Emily Circle
Oakville, Ontario L6M 0E5
Canada
[email protected]